Learning Center

Doris S. Bodkin Can not say enough about Susan Pepe, she has been so helpful in getting me the right plan and have worked together to make sure all the information given to her matched me with a good plan. She has gone above and beyond to help me out of an accounting error and advise me as how to go about it with her help. She just is the nicest person as well as a professional one, would recommend her to anyone.

Susan is such a blessing! I had to register my husband, my elderly father and myself with Medicare. Susan worked with us to make it so much easier. I also appreciate that I can e-mail her with any question and she tries her best to steer us towards the answers.

I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!

A friend of ours recommended Susan. He said she was very knowledgeable regarding Medicare Plans and that’s exactly what my wife and I needed. We contacted Susan and she immediately returned our call. we spoke for a while on the phone and I was convinced that she was the person we needed to consult with. We have now worked with Susan for the last 4 years and we have been totally satisfied with her knowledge, professionalism and most of all her desire to make sure we have the right plan that fits our needs. We would recommend Susan to anyone who needs to navigate this world of Medicare Plans.

My wife and I were completely lost with the entire Medicare Process and Products available. This was even after reading the ongoing bulk of mail we were receiving in the mail. By chance we received Susan’s name from a friend. During our appointment with her she provided us with an overview on the different parts to Medicare before discussing Medicare Supplement, Part D Prescription and Medicare Advantage.  She answered all our questions and my wife and I felt we finally had a good understanding of the Medicare Process.    At no time did she ever pressure us to take a particular plan.  In fact, she gave us a few days to digest all the information and options and answer a few more questions for us.   We signed on a few days later. She was a true professional to work with and would highly recommend her.

I have known Susan for 10 years or more and even when I was not a client she was always ready to answer my questions. Finally when I wanted to switched our Medicare Supplement and Part D insurance for my wife and I, she was my first choice. Outstanding support and subject knowledge.

Marlien & I retired last year and switched out of our work plan to Medicare B with supplemental insurance and a prescription drug plan. I wanted to work through a local agent that would help us get things set up and would be there if we had questions or wanted to make changes down the line. Susan’s knowledge of the process, the products and her professional attentiveness to our needs ensures me that I made a good decision.