My husband and I have worked with Susan for about 10 years. She worked with us to find a long term care policy that would best meet our needs. This year I had to sign up for Medicare. Susan came to my home and spent several hours guiding me through all the paperwork and the decisions that had to be made. Her help was invaluable. She is easy to talk to and very professional. We highly recommend her!

I have enjoyed working with Susan for the past 8 years. I find her very responsive to my questions and has very clearly explained my policy’s details. She has always been easy to reach and very flexible in accommodating my requests. I trust her advice and professionalism in every way.

Susan is such a blessing! I had to register my husband, my elderly father and myself with Medicare. Susan worked with us to make it so much easier. I also appreciate that I can e-mail her with any question and she tries her best to steer us towards the answers.

I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!

Susan D. Pepe was a god send. I had no idea how to even start looking for my insurance. She was so helpful and caring and patient. She took the time to explain the different insurances in detail, and always got back to me if I had a question.

Susan has helped my husband and I navigate through the wide range of healthcare options to find what best suited our needs. As a bonus, I don’t hesitate to call Susan when I have a question regarding drug or healthcare coverage. I continue to recommend her to my friends.

My wife and I were completely lost with the entire Medicare Process and Products available. This was even after reading the ongoing bulk of mail we were receiving in the mail. By chance we received Susan’s name from a friend. During our appointment with her she provided us with an overview on the different parts to Medicare before discussing Medicare Supplement, Part D Prescription and Medicare Advantage.  She answered all our questions and my wife and I felt we finally had a good understanding of the Medicare Process.    At no time did she ever pressure us to take a particular plan.  In fact, she gave us a few days to digest all the information and options and answer a few more questions for us.   We signed on a few days later. She was a true professional to work with and would highly recommend her.

I have done business with Susan Pepe for nearly 19 years. She has always been the epitome of “pros-pro”. Kind, compassionate, helpful, informative, she has frequently taken extra time to explain both elementary and complex insurance topics. I have always felt at ease with Susan, never rushed or hurried. She is the proverbial fountain of info, not to forget just a plain old good person.