I have done business with Susan Pepe for nearly 19 years. She has always been the epitome of “pros-pro”. Kind, compassionate, helpful, informative, she has frequently taken extra time to explain both elementary and complex insurance topics. I have always felt at ease with Susan, never rushed or hurried. She is the proverbial fountain of info, not to forget just a plain old good person.
If it hadn’t been for Susan’s help there is no way we would have gotten through all the many options for Medicare and a supplement plan.
Susan was very patient and helped us tremendously.
I recommend Susan to all my family and friends.
A friend of ours recommended Susan. He said she was very knowledgeable regarding Medicare Plans and that’s exactly what my wife and I needed. We contacted Susan and she immediately returned our call. we spoke for a while on the phone and I was convinced that she was the person we needed to consult with. We have now worked with Susan for the last 4 years and we have been totally satisfied with her knowledge, professionalism and most of all her desire to make sure we have the right plan that fits our needs. We would recommend Susan to anyone who needs to navigate this world of Medicare Plans.
Marlien & I retired last year and switched out of our work plan to Medicare B with supplemental insurance and a prescription drug plan. I wanted to work through a local agent that would help us get things set up and would be there if we had questions or wanted to make changes down the line. Susan’s knowledge of the process, the products and her professional attentiveness to our needs ensures me that I made a good decision.
I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!
Susan is such a blessing! I had to register my husband, my elderly father and myself with Medicare. Susan worked with us to make it so much easier. I also appreciate that I can e-mail her with any question and she tries her best to steer us towards the answers.
Susan has helped my husband and I navigate through the wide range of healthcare options to find what best suited our needs. As a bonus, I don’t hesitate to call Susan when I have a question regarding drug or healthcare coverage. I continue to recommend her to my friends.
Doris S. Bodkin
Can not say enough about Susan Pepe, she has been so helpful in getting me the right plan and have worked together to make sure all the information given to her matched me with a good plan. She has gone above and beyond to help me out of an accounting error and advise me as how to go about it with her help. She just is the nicest person as well as a professional one, would recommend her to anyone.
Mr. & Mrs. Yarem
Working with Susan was not only informative but enjoyable as well. Besides walking me through the many choices there are in Medicare, she also gave me the pro’s and con’s of each.
Giving me a cost comparison of the top plans I zeroed in on, made it much easier to choose the one I was more comfortable with.
Do yourself a favor and give Sue a chance to show you what great service is all about. You’ll thank yourself later.
I have known Susan for 10 years or more and even when I was not a client she was always ready to answer my questions. Finally when I wanted to switched our Medicare Supplement and Part D insurance for my wife and I, she was my first choice. Outstanding support and subject knowledge.