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I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!
My husband and I have worked with Susan for about 10 years. She worked with us to find a long term care policy that would best meet our needs. This year I had to sign up for Medicare. Susan came to my home and spent several hours guiding me through all the paperwork and the decisions that had to be made. Her help was invaluable. She is easy to talk to and very professional. We highly recommend her!
Susan is a pleasure to work with and her firm is top notch. She is a very attentive and detailed person.
We contacted Susan to inquire about long-term care insurance after we spent 5 years taking care of my elderly Mother. It was a stressful and exhausting time in our life. Susan was very knowledgeable and helped us select the right policy for our needs. We are so glad we got this policy as my husband, a fit, healthy former gymnast, was recently diagnosed with Parkinson’s Disease. We have no idea how fast or far this disease will progress, but knowing we have long-term care insurance helps us keep our worries at a manageable level.
Susan Pepe assisted us with both Long-Term Care Insurance and Medicare Supplemental Plan Insurance. She provided valuable expertise so that we could make informed decisions about which products were best for our individual needs. Susan was very responsive in returning calls and emails and also arranged to meet us in our homes. We highly recommend her !
Doris S. Bodkin Can not say enough about Susan Pepe, she has been so helpful in getting me the right plan and have worked together to make sure all the information given to her matched me with a good plan. She has gone above and beyond to help me out of an accounting error and advise me as how to go about it with her help. She just is the nicest person as well as a professional one, would recommend her to anyone.
Susan has helped my husband and I navigate through the wide range of healthcare options to find what best suited our needs. As a bonus, I don’t hesitate to call Susan when I have a question regarding drug or healthcare coverage. I continue to recommend her to my friends.
A friend of ours recommended Susan. He said she was very knowledgeable regarding Medicare Plans and that’s exactly what my wife and I needed. We contacted Susan and she immediately returned our call. we spoke for a while on the phone and I was convinced that she was the person we needed to consult with. We have now worked with Susan for the last 4 years and we have been totally satisfied with her knowledge, professionalism and most of all her desire to make sure we have the right plan that fits our needs. We would recommend Susan to anyone who needs to navigate this world of Medicare Plans.
Mr. & Mrs. Yarem Stanhope, NJ Working with Susan was not only informative but enjoyable as well. Besides walking me through the many choices there are in Medicare, she also gave me the pro’s and con’s of each. Giving me a cost comparison of the top plans I zeroed in on, made it much easier to choose the one I was more comfortable with. Do yourself a favor and give Sue a chance to show you what great service is all about. You’ll thank yourself later. Sincerely, The Yarems
I had a great experience working with Susan regarding Medicare and LTC insurance. Susan is extremely knowledgeable in both areas, I found her to be professional, patient, and eager to guide and offer valuable suggestions. She answered my calls promptly, Her friendly and caring manner made it very easy for me to accomplish what I needed to do as I enter this new phase in my life, The initial Medicare process is overwhelming, to say the least. Susan eased my mind and made me feel so much better by the time she left my house. I feel very fortunate that I connected with her and will continue to work with her in the future. Would I recommend her? You bet! You will not be disappointed.