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Susan D. Pepe was a god send. I had no idea how to even start looking for my insurance. She was so helpful and caring and patient. She took the time to explain the different insurances in detail, and always got back to me if I had a question.
Gani HusenajClinton, N. J.
I had a great experience working with Susan regarding Medicare and LTC insurance. Susan is extremely knowledgeable in both areas, I found her to be professional, patient, and eager to guide and offer valuable suggestions. She answered my calls promptly, Her friendly and caring manner made it very easy for me to accomplish what I needed to do as I enter this new phase in my life, The initial Medicare process is overwhelming, to say the least. Susan eased my mind and made me feel so much better by the time she left my house. I feel very fortunate that I connected with her and will continue to work with her in the future. Would I recommend her? You bet! You will not be disappointed.
Sheri GoldbergBridgewater, NJ
Marlien & I retired last year and switched out of our work plan to Medicare B with supplemental insurance and a prescription drug plan. I wanted to work through a local agent that would help us get things set up and would be there if we had questions or wanted to make changes down the line. Susan’s knowledge of the process, the products and her professional attentiveness to our needs ensures me that I made a good decision.
Paul & Marlien StevensHopewell, NJ
Susan is such a blessing! I had to register my husband, my elderly father and myself with Medicare. Susan worked with us to make it so much easier. I also appreciate that I can e-mail her with any question and she tries her best to steer us towards the answers.
We found our way to Susan at a time when we were frustrated and felt lost with the process of purchasing Long Term Care coverage. We spoke with others offering this product and did not feel comfortable prior to working with Susan. She is a hard working, caring professional that will put you first, Susan will make sure you are getting the product that is right for you.
Steven PerlmanLivingston, NJ
Couldn’t be happier about my experience with Susan. She gave a thoughtful, concise explanation of alternatives and provided a persistent follow-up with the insurance provider to successfully resolve an initial rejection.
Ken VeithDoylestown, PA
I have enjoyed working with Susan for the past 8 years. I find her very responsive to my questions and has very clearly explained my policy’s details. She has always been easy to reach and very flexible in accommodating my requests. I trust her advice and professionalism in every way.
I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!
Kim BaldwinWhitehouse Station, NJ
I have known Susan for 10 years or more and even when I was not a client she was always ready to answer my questions. Finally when I wanted to switched our Medicare Supplement and Part D insurance for my wife and I, she was my first choice. Outstanding support and subject knowledge.
Dennis ShorthouseHopewell, NJ
My husband and I have worked with Susan for about 10 years. She worked with us to find a long term care policy that would best meet our needs. This year I had to sign up for Medicare. Susan came to my home and spent several hours guiding me through all the paperwork and the decisions that had to be made. Her help was invaluable. She is easy to talk to and very professional. We highly recommend her!
Diana GarrettNew Jersey