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My husband and I have worked with Susan for about 10 years. She worked with us to find a long term care policy that would best meet our needs. This year I had to sign up for Medicare. Susan came to my home and spent several hours guiding me through all the paperwork and the decisions that had to be made. Her help was invaluable. She is easy to talk to and very professional. We highly recommend her!
Diana GarrettNew Jersey
Couldn’t be happier about my experience with Susan. She gave a thoughtful, concise explanation of alternatives and provided a persistent follow-up with the insurance provider to successfully resolve an initial rejection.
Ken VeithDoylestown, PA
Susan D. Pepe was a god send. I had no idea how to even start looking for my insurance. She was so helpful and caring and patient. She took the time to explain the different insurances in detail, and always got back to me if I had a question.
Gani HusenajClinton, N. J.
When I first made contact with Susan I was very impressed with her knowledge, experience and high level of professionalism. She has high aptitude for applying the right coverage based on individual needs, while providing and simplifying the key elements needed for the customer’s selection. What I liked most about Susan was the fact that there was no pressure to purchase “Long Term Care Insurance”. Susan is very unique, trustworthy, and extremely helpful. I would recommend her without any hesitation. I consider myself extremely lucky to have met Susan, buying “Long Term Care Insurance” was the best decision I made, and would use her expertise to purchase any other coverage in the years ahead. Thank You Susan!
Despina MenonNew Jersey
We found our way to Susan at a time when we were frustrated and felt lost with the process of purchasing Long Term Care coverage. We spoke with others offering this product and did not feel comfortable prior to working with Susan. She is a hard working, caring professional that will put you first, Susan will make sure you are getting the product that is right for you.
Steven PerlmanLivingston, NJ
We contacted Susan to inquire about long-term care insurance after we spent 5 years taking care of my elderly Mother. It was a stressful and exhausting time in our life. Susan was very knowledgeable and helped us select the right policy for our needs. We are so glad we got this policy as my husband, a fit, healthy former gymnast, was recently diagnosed with Parkinson’s Disease. We have no idea how fast or far this disease will progress, but knowing we have long-term care insurance helps us keep our worries at a manageable level.
Louise J.Vero Beach, Florida (formerly of Hackettstown, NJ)
Susan Pepe assisted us with both Long-Term Care Insurance and Medicare Supplemental Plan Insurance. She provided valuable expertise so that we could make informed decisions about which products were best for our individual needs. Susan was very responsive in returning calls and emails and also arranged to meet us in our homes. We highly recommend her !
SteveHunterdon County, NJ
I had a great experience working with Susan regarding Medicare and LTC insurance. Susan is extremely knowledgeable in both areas, I found her to be professional, patient, and eager to guide and offer valuable suggestions. She answered my calls promptly, Her friendly and caring manner made it very easy for me to accomplish what I needed to do as I enter this new phase in my life, The initial Medicare process is overwhelming, to say the least. Susan eased my mind and made me feel so much better by the time she left my house. I feel very fortunate that I connected with her and will continue to work with her in the future. Would I recommend her? You bet! You will not be disappointed.
Sheri GoldbergBridgewater, NJ
Having LTC coverage was an important component of managing my mother’s aging, but it is a complicated and changing area, so having someone knowledgable, competent, and trustworthy to support us through the process meant a lot! We feel so lucky to have Susan as our agent! Thank you, Susan!
CynthiaBonita Springs, FL
Susan is a pleasure to work with and her firm is top notch. She is a very attentive and detailed person.
Brian KreesNew York