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Marlien & I retired last year and switched out of our work plan to Medicare B with supplemental insurance and a prescription drug plan. I wanted to work through a local agent that would help us get things set up and would be there if we had questions or wanted to make changes down the line. Susan’s knowledge of the process, the products and her professional attentiveness to our needs ensures me that I made a good decision.
Paul & Marlien StevensHopewell, NJ
Susan D. Pepe was a god send. I had no idea how to even start looking for my insurance. She was so helpful and caring and patient. She took the time to explain the different insurances in detail, and always got back to me if I had a question.
Gani HusenajClinton, N. J.
We contacted Susan to inquire about long-term care insurance after we spent 5 years taking care of my elderly Mother. It was a stressful and exhausting time in our life. Susan was very knowledgeable and helped us select the right policy for our needs. We are so glad we got this policy as my husband, a fit, healthy former gymnast, was recently diagnosed with Parkinson’s Disease. We have no idea how fast or far this disease will progress, but knowing we have long-term care insurance helps us keep our worries at a manageable level.
Louise J.Vero Beach, Florida (formerly of Hackettstown, NJ)
Susan Pepe assisted us with both Long-Term Care Insurance and Medicare Supplemental Plan Insurance. She provided valuable expertise so that we could make informed decisions about which products were best for our individual needs. Susan was very responsive in returning calls and emails and also arranged to meet us in our homes. We highly recommend her !
SteveHunterdon County, NJ
My wife Karen and I have worked with Susan for over 15 years. She is very knowledgeable in all aspects of the LTC industry. With Susan’s help we purchased the right products for our individual situation. These products have performed well over the years and we remain very satisfied with our choice of coverage. We would recommend Susan to anyone who is looking for insight and guidance regarding long term Care coverage.
Barry M. PelletteriAvon by the Sea, New Jersey
Doris S. Bodkin Can not say enough about Susan Pepe, she has been so helpful in getting me the right plan and have worked together to make sure all the information given to her matched me with a good plan. She has gone above and beyond to help me out of an accounting error and advise me as how to go about it with her help. She just is the nicest person as well as a professional one, would recommend her to anyone.
Doris S. BodkinLITTLE EGG HARBOR, NJ
Having LTC coverage was an important component of managing my mother’s aging, but it is a complicated and changing area, so having someone knowledgable, competent, and trustworthy to support us through the process meant a lot! We feel so lucky to have Susan as our agent! Thank you, Susan!
CynthiaBonita Springs, FL
Couldn’t be happier about my experience with Susan. She gave a thoughtful, concise explanation of alternatives and provided a persistent follow-up with the insurance provider to successfully resolve an initial rejection.
Ken VeithDoylestown, PA
Susan is such a blessing! I had to register my husband, my elderly father and myself with Medicare. Susan worked with us to make it so much easier. I also appreciate that I can e-mail her with any question and she tries her best to steer us towards the answers.
We found our way to Susan at a time when we were frustrated and felt lost with the process of purchasing Long Term Care coverage. We spoke with others offering this product and did not feel comfortable prior to working with Susan. She is a hard working, caring professional that will put you first, Susan will make sure you are getting the product that is right for you.
Steven PerlmanLivingston, NJ