When I first made contact with Susan I was very impressed with her knowledge, experience and high level of professionalism. She has high aptitude for applying the right coverage based on individual needs, while providing and simplifying the key elements needed for the customer’s selection. What I liked most about Susan was the fact that there was no pressure to purchase “Long Term Care Insurance”. Susan is very unique, trustworthy, and extremely helpful. I would recommend her without any hesitation. I consider myself extremely lucky to have met Susan, buying “Long Term Care Insurance” was the best decision I made, and would use her expertise to purchase any other coverage in the years ahead. Thank You Susan!
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Testimonials
Couldn’t be happier about my experience with Susan. She gave a thoughtful, concise explanation of alternatives and provided a persistent follow-up with the insurance provider to successfully resolve an initial rejection.
Ken VeithDoylestown, PA
I had a great experience working with Susan regarding Medicare and LTC insurance. Susan is extremely knowledgeable in both areas, I found her to be professional, patient, and eager to guide and offer valuable suggestions. She answered my calls promptly, Her friendly and caring manner made it very easy for me to accomplish what I needed to do as I enter this new phase in my life, The initial Medicare process is overwhelming, to say the least. Susan eased my mind and made me feel so much better by the time she left my house. I feel very fortunate that I connected with her and will continue to work with her in the future. Would I recommend her? You bet! You will not be disappointed.
Sheri GoldbergBridgewater, NJ
Doris S. Bodkin Can not say enough about Susan Pepe, she has been so helpful in getting me the right plan and have worked together to make sure all the information given to her matched me with a good plan. She has gone above and beyond to help me out of an accounting error and advise me as how to go about it with her help. She just is the nicest person as well as a professional one, would recommend her to anyone.
Doris S. BodkinLITTLE EGG HARBOR, NJ
I have enjoyed working with Susan for the past 8 years. I find her very responsive to my questions and has very clearly explained my policy’s details. She has always been easy to reach and very flexible in accommodating my requests. I trust her advice and professionalism in every way.
MarvinFrenchtown, NJ
If it hadn’t been for Susan’s help there is no way we would have gotten through all the many options for Medicare and a supplement plan. Susan was very patient and helped us tremendously. I recommend Susan to all my family and friends.
Karen SorianoRaritan, NJ
We contacted Susan to inquire about long-term care insurance after we spent 5 years taking care of my elderly Mother. It was a stressful and exhausting time in our life. Susan was very knowledgeable and helped us select the right policy for our needs. We are so glad we got this policy as my husband, a fit, healthy former gymnast, was recently diagnosed with Parkinson’s Disease. We have no idea how fast or far this disease will progress, but knowing we have long-term care insurance helps us keep our worries at a manageable level.
Louise J.Vero Beach, Florida (formerly of Hackettstown, NJ)
My wife Karen and I have worked with Susan for over 15 years. She is very knowledgeable in all aspects of the LTC industry. With Susan’s help we purchased the right products for our individual situation. These products have performed well over the years and we remain very satisfied with our choice of coverage. We would recommend Susan to anyone who is looking for insight and guidance regarding long term Care coverage.
Barry M. PelletteriAvon by the Sea, New Jersey
We found our way to Susan at a time when we were frustrated and felt lost with the process of purchasing Long Term Care coverage. We spoke with others offering this product and did not feel comfortable prior to working with Susan. She is a hard working, caring professional that will put you first, Susan will make sure you are getting the product that is right for you.
Steven PerlmanLivingston, NJ
Having LTC coverage was an important component of managing my mother’s aging, but it is a complicated and changing area, so having someone knowledgable, competent, and trustworthy to support us through the process meant a lot! We feel so lucky to have Susan as our agent! Thank you, Susan!
CynthiaBonita Springs, FL
My husband and I have worked with Susan for about 10 years. She worked with us to find a long term care policy that would best meet our needs. This year I had to sign up for Medicare. Susan came to my home and spent several hours guiding me through all the paperwork and the decisions that had to be made. Her help was invaluable. She is easy to talk to and very professional. We highly recommend her!
Diana GarrettNew Jersey