My wife and I were completely lost with the entire Medicare Process and Products available. This was even after reading the ongoing bulk of mail we were receiving in the mail. By chance we received Susan’s name from a friend. During our appointment with her she provided us with an overview on the different parts to Medicare before discussing Medicare Supplement, Part D Prescription and Medicare Advantage.  She answered all our questions and my wife and I felt we finally had a good understanding of the Medicare Process.    At no time did she ever pressure us to take a particular plan.  In fact, she gave us a few days to digest all the information and options and answer a few more questions for us.   We signed on a few days later.
She was a true professional to work with and would highly recommend her.

Chuck R.NJ