Maine

Susan D. Pepe was a god send. I had no idea how to even start looking for my insurance. She was so helpful and caring and patient. She took the time to explain the different insurances in detail, and always got back to me if I had a question.

Susan has helped my husband and I navigate through the wide range of healthcare options to find what best suited our needs. As a bonus, I don’t hesitate to call Susan when I have a question regarding drug or healthcare coverage. I continue to recommend her to my friends.

Susan Pepe assisted us with both Long-Term Care Insurance and Medicare Supplemental Plan Insurance. She provided valuable expertise so that we could make informed decisions about which products were best for our individual needs. Susan was very responsive in returning calls and emails and also arranged to meet us in our homes. We highly recommend her !

I don’t know how I found Susan, but it was my lucky day. She helped me navigate the Medicare mess, leaving me comfortable with my choices. She also helped me with a claims problem and took considerable time to resolve it for me. .She’s knowledgeable, professional and a truly kind person. I would whole-heatedly recommend Susan-you’ll never go wrong with her!

Couldn’t be happier about my experience with Susan. She gave a thoughtful, concise explanation of alternatives and provided a persistent follow-up with the insurance provider to successfully resolve an initial rejection.

I have known Susan for 10 years or more and even when I was not a client she was always ready to answer my questions. Finally when I wanted to switched our Medicare Supplement and Part D insurance for my wife and I, she was my first choice. Outstanding support and subject knowledge.

Mr. & Mrs. Yarem Stanhope, NJ Working with Susan was not only informative but enjoyable as well. Besides walking me through the many choices there are in Medicare, she also gave me the pro’s and con’s of each. Giving me a cost comparison of the top plans I zeroed in on, made it much easier to choose the one I was more comfortable with. Do yourself a favor and give Sue a chance to show you what great service is all about. You’ll thank yourself later. Sincerely, The Yarems

We found our way to Susan at a time when we were frustrated and felt lost with the process of purchasing Long Term Care coverage. We spoke with others offering this product and did not feel comfortable prior to working with Susan. She is a hard working, caring professional that will put you first, Susan will make sure you are getting the product that is right for you.

Having LTC coverage was an important component of managing my mother’s aging, but it is a complicated and changing area, so having someone knowledgable, competent, and trustworthy to support us through the process meant a lot! We feel so lucky to have Susan as our agent! Thank you, Susan!